All Systems Operational
Stores Operational
90 days ago
99.99 % uptime
Today
Merchant Dashboards Operational
90 days ago
99.99 % uptime
Today
Mobile Apps Operational
90 days ago
99.96 % uptime
Today
Third party services Operational
90 days ago
100.0 % uptime
Today
ZidShip Operational
90 days ago
100.0 % uptime
Today
ZidPay Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
ZidPOS Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - Dear Merchants,

We are pleased to inform you that the issue impacting the POS and MyZid applications on both iOS and Android platforms, which resulted in unexpected logouts, has been resolved.

السادة التجار الكرام،

نود إعلامكم بأنه قد تم حل المشكلة التي أثرت على تطبيقات
POS و MyZid
والتي تسببت في عمليات تسجيل خروج غير متوقعة.

Nov 14, 15:17 GMT+03:00
Update - Here’s the latest update:

• The issue with ZIDPOS has been resolved.
- Users should force close the app, and it will automatically load the new configuration.

• MyZID is still under investigation.
- On iOS, the update is still in progress.
- For Android, the update is still in progress.

آخر التحديثات:

• تم حل مشكلة ZIDPOS

ينبغي على المستخدمين إغلاق واعادة تشغيل التطبيق ، وسيتم تحميل الإعدادات الجديدة تلقائيًا.

• مشكلة MyZID لا تزال قيد التحقق

Nov 14, 12:48 GMT+03:00
Identified - Dear Merchants,

We are currently facing an issue impacting the POS and MyZid applications on both iOS and Android platforms, which may result in unexpected logouts. Our team is actively working on a resolution and will provide updates shortly.

Thank you for your patience and understanding as we work to resolve this issue promptly.

أعزاءنا التجار
نواجه حاليًا مشكلة تؤثر على تطبيقات نقاط البيع و ماي زد، وقد تؤدي إلى تسجيل خروج غير متوقع
يعمل فريقنا بنشاط على إيجاد حل وسوف يقدم تحديثات قريبًا
نشكرك على صبركم وتفهمكم بينما نعمل على حل هذه المشكلة على الفور.

Nov 14, 12:38 GMT+03:00
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.