Cluster update maintenance extension (continuation)
Scheduled Maintenance Report for Zid
Update
أعزائي جميعاً
نود أن نحيطكم علماً بأن الصيانة قد اكتملت.
لم يحدث لدينا أي تعطل أو خلل للمتاجر أثناء فترة الصيانة
شكراً لكم


Dear all,

We would like to confirm that the maintenance has been completed. We have NO outage during the maintenance window.

The maintenance is completed.

Thanks
Posted May 31, 2023 - 11:28 GMT+03:00
Completed
The scheduled maintenance has been completed.
Posted May 31, 2023 - 11:28 GMT+03:00
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted May 31, 2023 - 11:25 GMT+03:00
Update
أعزائي جميعاً
نود أن نحيطكم علماً بأن الصيانة قد اكتملت.
لم يحدث لدينا أي تعطل أو خلل للمتاجر أثناء فترة الصيانة
شكراً لكم


Dear all,

We would like to confirm that the maintenance has been completed. We have NO outage during the maintenance window and all Stores have been up.

The maintenance is completed.

Thanks
Posted May 31, 2023 - 11:15 GMT+03:00
Update
أعزائي،
عملية التحديث والتطوير مازالت مستمرة وهذا شيء لا يعتمد على Zid ولكن يعتمد على شريكنا أمازون حيث خوادمنا مستضافة.
هنالك احتمالية منخفضة أو شبه معدومة لحدوث تعطيل مع العلم أننا مستمرون في مراقبة المنصة
و سنستمر في العملية حتى اكتمالها.
شكرًا لكم


Dear all,
The process of upgrading is ongoing in the background and this is something that does not depend on Zid but our partner Amazon AWS where are servers are hosted.
There is low to none risk of downtime and we continue to monitor the platform. We would continue to have the cluster being upgraded on the version until completion.
thanks
Posted May 31, 2023 - 11:14 GMT+03:00
Update
أعزائي
تستمر صيانة منصتنا دون أن نواجه اي مشاكل أو تعطيل
سيتم الإبلاغ بمجرد أن ننتهي .
لانتوقع حدوث أي تعطل ولكننا سنبقيكم على اطلاع.
شكرًا
فريق زد !
هذا تحديث موجه للتجار

----------------------------------------------------------

Dear all,

The maintenance of our platform continues and we have not experience any outage. We will inform you as soon as it is completed.

We don't expect to have any outage but we will keep you informed.

Thanks
Posted May 31, 2023 - 10:35 GMT+03:00
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2023 - 10:08 GMT+03:00
Scheduled
Dear all,
As informed before in the completion we have extended for 1 hour to ensure all is checked and to complete the full process. There has been NO outage in the first 2 hours of our maintenance and we don't expect to have an outage. However, if this happens we will be informing accordingly, althoug again we don't expect this from happening. The maintenance is scheduled to be completed by 11am Saudi Time (UTC +3:00).
Posted May 31, 2023 - 10:07 GMT+03:00
This scheduled maintenance affected: Stores, Merchant Dashboards, Mobile Apps, Third party services, ZidShip, ZidPay, API, and ZidPOS.